Building society customers wait a year for voluntary refund

Building society customers who lost their life savings when a trust fund firm collapsed said they had been "stressed to tears" waiting for the promised full refund for nearly a year. Philips Trust Corporation (PTC) went into administration in 2022 leaving more than 2,000 people out of pocket. Newcastle Building Society (NBS) - who referred customers to a will writing company whose assets were then taken over by an entity connected to PTC - denied being responsible for the losses but in May last year offered a "significant voluntarily donation"...